Well Conceived 7-Day Guarantee
Well Conceived comes with a 100% risk-free 7-day guarantee. If you're not completely satisfied with the course, the worksheets, the support or the extras, you can request a full refund within 7 days of your purchase date, for any reason.
To request a refund, email [email protected] within 7 days of purchase with "Well Conceived refund" in the subject line. You don't need to give a reason. Refunds are processed to your original payment method within 5 business days of your request, and your access to the program and member resources will end once the refund is processed.
If you've enrolled on a payment plan, any instalments you've already paid will be refunded in full and all remaining instalments will be cancelled.
Refund requests received after 7 days from the purchase date aren't eligible under this guarantee.
eBooks, webinars and downloadable products
Natalie Pickering's eBooks, webinars and downloadable products are digital products and can't be returned for a refund.
Creating a backup of your product is your responsibility. Links won't be re-issued because of loss or damage to computers or devices, and backing up is the only way to make sure your purchase isn't lost if your hard drive fails. You're also responsible for confirming your devices are compatible with the products you buy. Refunds won't be issued because of compatibility issues.
Digital products are delivered immediately by email to the address registered with your purchase. If you don't receive it, check your junk folder and add Natalie Pickering as a trusted sender. If you have trouble accessing or downloading your product, contact [email protected]
Your rights under Australian Consumer Law
Nothing in this policy excludes, restricts or modifies any rights you have under the Australian Consumer Law, including your right to a remedy if a product or service has a major failure.
Contact
For any questions or notices, please contact us at:
Natalie Pickering ABN 89536593688
Email: [email protected]
Last updated: 24/10/2026